Lost Property

Sometimes, passengers may leave their properties unintentionally when travelling on board. Upon loss of properties, passengers can make a report through the following channels, First Ferry and First Ferry (Macau) will employ its every effort in locating the lost property.

Lost Property Listing

Customer Service Hotline:
Hong Kong: (852) 2131 8181 OR
Macau: (853) 2872 7676
Report to staff at Pier OR
Fill in the "Lost Property Form"

Online Lost Property Form

(* mandatory fields)

Name*
Tel. No.*
(Country Code) (Area Code) (Phone No.)
Fax No.
(Country Code) (Area Code) (Phone No.)
Email Address*
Route*
Date of loss*
Time of loss*
:
Name of Vessel
Location of loss in vessel
Pier
Location of loss in pier
Details of the lost property*

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