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Ad-Hoc Survey


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Survey Form

Thank you for your support to First Ferry Website. Your comments and suggestions serve as a useful reference to our improvement. We sincerely invite you to fill in the survey form below and give us invaluable comments. Thank you.

Survey Form - Web
1.	Which part needs significant improvement? Customer Service (e.g. Your suggestion, Lost property, etc) Hotspots Company News Funland Know more about NWFF
2.	In 'Customer Service', which part needs significant improvement? Simplify forms filling Simplify user guide Increase service type No improvement is needed
3.	How do you get to know First Ferry's website? First Ferry's publications (e.g. leaflets, timetables, posters, newsletter, etc) Friends Newspaper / Magazine Internet search engine / links Others
4.	Why do you visit First Ferry's website? For ferry service enquiries For First Ferry news For leisure For suggestions/ complaints/ loss reporting For tourist information about outlying islands
5.	what are your comments on 'Funland - E-cards'? Too many Enough Not enough

Personal Information (If Applicable)
School / Working District
Gender	Male Female
Age Group	11 or under 12 - 18 years old 19 - 30 years old 31 - 40 years old 41 or above
In an average week, how often do you travel by ferry?	2 times or less 3 - 6 times 7 - 10 times 11 - 14 times 14 times or above
Status	Employed Student Others Avaliable for Job
Email Address
Contact Phone No. (Daytime)
Contact Phone No. (Night)