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Onboard Service & Facilities

Our Fleet


Air-conditioned Cabin

Ordinary ferry is divided into two classes, namely ordinary class and deluxe class. Air-conditioning is provided in the cabins of deluxe class of ordinary ferry and fast ferry..


Free Wi-Fi Service

Passengers can enjoy free Wi-Fi service through the Wi-Fi facility installed on Vitasoy vending machines on most of the ferries plying between Central and Cheung Chau and Central and Mui Wo. For details, please refer to information posted on the vending machines or click here.


Free Onboard Mobile Devices Charging Service

Our company’s all triple-deck ordinary vessels including “Xin Guo”, “Xin Guang”, “Xin Fei”, "Xin Chao" and “Xin Fa” are each fitted with three free onboard mobile devices charging service stations, located in the middle of upper ordinary-class cabin, at the bow and in the middle of the deluxe-class cabin respectively. All double-deck ordinary vessels including “Xin Zhong”, “Xin Ying” and “Xin Jie” are each fitted with two free onboard mobile devices charging service stations which are located at the upper ordinary-class cabin and the deluxe-class cabin respectively, allowing passengers to conveniently charge the mobile devices for free with their own USB connectors. We are going to extend the related service to our fleet of vessels. Please click here refer to user’s guideline.


Wheelchair Spaces

Each fast ferry provides one wheelchair space and each ordinary ferry provides one to three wheelchair space(s) for wheelchair users. For details, please refer to the wheelchair space notice at piers or on the ferries.

Wheelchair Parking Lots

Type of Vessel

Vessel Name

Amount of Wheelchair Parking Lots

(at the lower deck only)

Triple-deck

Xin Chao

3

Xin Guang

3

Xin Fei

3

Xin Guang

3

 Xin Fa

2

Double-deck

Xin Ying

1

Xin Zhong

1

Xin Jie

1

Fast Ferry

New Ferry II

1

First Ferry III

1

First Ferry V

1

First Ferry VI

1

First Ferry VII

1

First Ferry VIII

1

First Ferry IX

1

First Ferry X

1

First Ferry XI

1

First Ferry XVIII

2

We suggest wheelchair user/group call our Customer Service Hotline 2131 8181 or send email to our Service Suggestions Email ferry_ideas@nwff.com.hk in advance to learn more about the embarkation and disembarkation arrangement.


Drink vending machine

Only accepts payment by Octopus Card; not including ferries plying between North Point-Hung Hom and North Point-Kowloon City


Snack vending machine

Only accepts payment by Octopus Card; not including fast ferries, ferries plying between North Point-Hung Hom and North Point-Kowloon City

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